Terms of Service

1. Who these terms apply to

• These terms are an agreement between you and STRUC-ID Initiative (TU Dortmund University Project / EXIST Grantee), situated at August-Schmidt-Straße 8, Eichlinghofen, 44227, Dortmund, Germany ("STRUC-ID", "we", "us").
• They apply whenever you use this website or any STRUC-ID service.
• They apply to both consumers (private individuals) and businesses. Where a rule is different for consumers, we state so explicitly.
• We do not accept any alternative terms from you unless we agree to them in writing.

2. Our services

A contract for paid service is executed when you confirm your order and receive a formal order confirmation by email.

3. What a safety reading is NOT

• An initial safety reading is an automated estimate. It depends strictly on available data quality.
• It is not a structural survey, engineering certificate, or official building approval.
• It does not replace on-site physical inspection by a licensed structural engineer.
• It does not predict earthquake timing or sudden catastrophic structural events.
• Do not make financial, real estate, repair, or insurance decisions based on the free reading alone.

4. Your account

• You must be at least 18 years old to create an account.
• You agree to provide accurate and updated information.
• Keep your authentication credentials confidential and notify us immediately of any unauthorized access.
• If using STRUC-ID on behalf of an enterprise entity, you confirm authority to legally bind that entity.

5. Your responsibilities

When using STRUC-ID, you agree that you will NOT:

• Upload files or photographs without proper authorization or copyright rights;
• Provide intentionally false or misleading building details;
• Trespass or enter private properties without permission to capture site photos;
• Attempt to scrape, reverse engineer, or automatedly harvest platform services or underlying models;
• Misrepresent automated free readings as certified engineering evaluations.

6. Your uploaded content

You retain full copyright ownership of all structural drawings, photographs, and media files uploaded to the platform. You grant us a non-exclusive, royalty-free license to store and analyze these files solely to render service outputs to you.

Anonymized data free of personal identifiers may be used to refine our analytical algorithms as described in our Privacy Policy.

7. Our intellectual property

All platform interfaces, proprietary algorithms, software models, branding, and design tokens belong exclusively to STRUC-ID. You may freely download, print, and share your generated assessment reports with engineers, municipal authorities, or insurers.

8. Prices and payment

• All prices are denominated and processed in Euros (€).
• Consumer prices include German Value Added Tax (VAT). Business invoices display net pricing with applicable tax breakdown.
• Payments are securely managed via checkout payment processors Stripe / PayPal.
• Recurring subscription modifications will be communicated at least 6 weeks in advance.

9. Right to cancel (Consumers only)

Consumers possess a legal statutory right to cancel paid digital service orders within 14 days without obligation to state reasons.

10. Liability

Liability standards comply with mandatory German civil statutory regulations. We retain unrestricted legal liability for intentional misconduct, gross negligence, personal injury, and claims under the German Product Liability Act (Produkthaftungsgesetz). For free service readings, statutory liability is limited in accordance with Section 521 of the German Civil Code (BGB).

11. Service terms & account termination

• Service Availability: While high operational uptime is maintained, continuous uninterrupted system access cannot be guaranteed during maintenance windows.
• Termination Notice: Standard subscriptions may be cancelled with a 1-month notice period prior to the conclusion of the active billing cycle.
• Data Download Window: Upon account closure, structural evaluation reports remain available for download for 1 year prior to permanent deletion.

12. Law and jurisdiction

The laws of the Federal Republic of Germany govern these terms. For commercial entities and corporate partners, the courts of Dortmund, Germany shall have exclusive jurisdiction over legal disputes.

13. Legal Contact Details